Wireless Consultant

We currently have openings in Chicago, Dallas, and Atlanta for Consultants with strong drive and experience in selling and delivering consulting services to Wireless clients. This position will require the ability to enter and grow an account portfolio for an organization that specializes in business and IT consulting. The ideal candidate will have 5+ years of delivering and/or selling of services, products and/or solutions.

Responsibilities:

The candidate must be able to support and drive business, create proposals, respond to RFPs, and nurture relationships with client executives. Responsibilities include:

• Assist lead sales resources with presales activities including new business development activities for Wireless
• Staff and manage new projects that are won through sales activities
• Oversee all aspects of project delivery and ensure the successful completion of deliverables
• Provide executive status to company and client organization
• Relationship building with the client organization
• Manage onsite and offshore teams on a project
• Ensure the creation of quality deliverables meeting business requirements
• Provide executive status to the Wireless division for sales/delivery and to a client organization
• Development of software requirements and technical specifications
• Define project objectives and determine the best course of action to achieve project goals and deliverables
• Obtain resource commitments from management and assemble implementation teams
• Coordinate technical reviews with other IT groups to develop and document technical architecture and design
• Present requirements, scope and design artifacts to management for approval
• Develop and maintain detailed project plans with dependencies and key milestones based on coordination with all project stakeholders
• Develop and document acceptance criteria, anticipated benefits, and metrics to measure project success
• Work with project teams to identify project risks and develop appropriate risk mitigation plans
• Ensure project objectives are met by monitoring and measuring progress regularly to identify variances from the plan and take corrective action as necessary
• Maintain detailed project plans, resource schedules, and timelines with major milestones
• Schedule and facilitate project team meetings to ensure all project requirements are effectively communicated to team members
• Perform status reporting to communicate progress to project sponsors, key stakeholders and IT management. This includes IT scorecard and capital expenditures forecasting and reporting
• Maintain an issues list and communicate key issues to project sponsors, key stakeholders and IT management
• Track project spending and ensure project costs are allocated to the appropriate cost centers
• Monitor project risks and coordinate the execution of the risk mitigation plan

Qualifications:

• Must have worked within a consulting organization and sold and/or delivered services, products or solutions
• Must have worked for, or had clients that were Wireless customer/carriers
• Executive presence: Proven experience establishing and maintaining connections with the most senior levels of a client organization; dealing with client executives as peers and being perceived as such
• Excellent Communication skills: Excellent listening, speaking, writing and presentation skills are required
• Ability to craft and deliver solutions
• Must be proficient in selling IT Solutions, and therefore must be accustomed to software development lifecycles
• Minimum 5+ years of steadily increasing responsibility delivering complex systems and software solutions; consulting experience required
• Business orientation: Comfortable with plans, finances, business development, RFP's, contracts, and negotiations
• Ability to travel to client sites (up to 100% travel)
• Self-learner, committed to self development
• Strong problem solving skills
• Demonstrated at least three successful delivery of complex IT projects to production
• Demonstrated increasing/progressive responsibility culminating in leading complex IT effort of 15+ people
• Demonstrated team management leadership in two different aspects (requirements, development, testing, and production support)
• Excellent project management and leadership skills
• Demonstrated ability to handle difficult situations and can perform crisis management
• Demonstrated ability to work with offshore development teams
• Demonstrated knowledge of the business processes for telecommunications and media companies in at least 2 areas (provisioning/ordering, billing, collections, network management, and operations)
• Demonstrated knowledge of telecom in at least one of the following: Wireless, wireline, cable, broadband
• Demonstrated problem solving ability - must be able to think/create system solutions to solve business problems
• Demonstrated ability to manage multiple, simultaneous infrastructure projects
• A four-year college degree and/or relevant work experience

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Human Resources Analyst

At Excelacom, we focus our efforts and resources on our client projects, from systems strategy to implementation and maintenance, which combined with our deep industry knowledge and technology expertise, create services that bring real value to our clients. At the heart of our strategy is the simple goal of business innovation and optimization. For our customers, this means we can deliver successful projects that concentrate on key IT goals and opportunities and deliver the greatest return on investment. Excelacom is an Equal Opportunity Employer.

We currently have openings in Reston, VA for individuals with strong drive to begin a career in Human Resources.

Responsibilities:

• All human resource activities including employment, labor relations, benefits, training and development
• Assist in recruitment activities such as University Career Fairs, Job Fairs, and other recruiting events
• Use job boards, career centers, referrals, etc. to find resumes for open positions
• Interviewing job applicants; reviewing application/resume; evaluating applicant skills and making recommendations regarding applicant's qualifications
• Conducting phone screens to candidates (via warm calling and cold calling) to assess candidate skill set
• Developing and maintaining relationship with employment agencies, universities and other recruitment sources
• Prepare needed payroll information
• Help in setting up new employee orientations
• Managing benefit enrollment to employees, help as a liaison between employees and insurance carriers
• Scheduling training and development courses
• Provide advice and assistance on company policies, procedures, and documentation
• Coordinating the resolution of specific policy-related and procedural problems and inquiries
• Recommend, develop and maintain human resource data bases, computer software systems, and manual filing systems
• Other duties as assigned

Qualifications:

• Self-motivated
• Very detail oriented
• Must be strong willed individual who can follow processes and ensure others adhere to strict policies
• Experience with Microsoft Excel, Word and PowerPoint
• Strong written and verbal skills
• Team player with ability to see things from a corporate perspective
• Must be interested in the IT Consulting industry
• Previous examples of sustained loyalty and integrity
• Excellent consulting and interpersonal skills
• Ability to travel (up to 100% travel)
• Self-learner, committed to self development
• Strong problem solving skills
• A four-year college degree and/or relevant work experience
• Degree in Human Resources Management or Business preferred
• Excellent communication skills (Microsoft office, oral/written)
• Demonstrated ability to handle difficult situations and can perform crisis management
• Demonstrated problem solving ability - must be able to think/create system solutions to solve business problems

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Analyst

At Excelacom, we focus our efforts and resources on our client projects, from systems strategy to implementation and maintenance, which combined with our deep industry knowledge and technology expertise, create services that bring real value to our clients. At the heart of our strategy is the simple goal of business innovation and optimization. For our customers, this means we can deliver successful projects that concentrate on key IT goals and opportunities and deliver the greatest return on investment. Excelacom is an Equal Opportunity Employer.

We currently have openings in Dallas, TX for individuals with strong drive and experience in consulting, management and business process engineering.

Responsibilities:

• Create spreadsheets, environment documentation, requirements documents and project documentation
• Develop project plans
• Develop & document manual workarounds with business owners
• Work with business owners to develop business launch and continuity plans
• Work with business owners and vendor management team to gather and document 3rd party vendor agreements & SLA, and agree upon how the backup, failover, and disaster recovery plans will be validated
• Develop validation scenarios and detailed test cases
• Validate business processes (normal operations) with business owners
• Validate manual workarounds with business owners
• Validate 3rd party vendor support plans
• Ensure the creation of quality deliverables meeting business requirements

Qualifications:

• Excellent consulting and interpersonal skills
• Excellent business development skills
• Ability to travel to client sites (100% travel)
• Self-learner, committed to self development
• Strong problem solving skills
• A four-year college degree and/or relevant work experience
• Excellent communication skills (Microsoft office, oral/written)
• 3 to 5 years experience in development and implementation of business / operations processes
• Background in telecommunications
• 3+ years of Wireless experience
• Big 5 Consulting Firm experience preferred
• Knowledge of telecommunications customer lifecycle (activation, billing, and customer care) strongly desired
• Experience directly involved with the daily operations of a telecommunications service providers
• Be aware of the unique challenges faced in a Wireless environment
• Ability to function well in a fast-paced, change-driven company

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Account Manager

At Excelacom, we focus our efforts and resources on our client projects, from systems strategy to implementation and maintenance, which combined with our deep industry knowledge and technology expertise, create services that bring real value to our clients. At the heart of our strategy is the simple goal of business innovation and optimization. For our customers, this means we can deliver successful projects that concentrate on key IT goals and opportunities and deliver the greatest return on investment. Excelacom is an Equal Opportunity Employer.

We currently have openings in Chicago for an Account Manager with strong drive and experience in consulting, management and application lifecycle development. This position will require the ability to manage and grow an account portfolio for an organization that specializes in business and IT consulting for the telecommunications and government markets. The ideal candidate will have a strong background in account management, business development, and sales of IT services.

The candidate must maintain connections to business unit staff procurement and assignment processes in order to rapidly expand business. The candidate must clearly understand the business units' strategic directions, as well as the Company's overall strategy, in order to make appropriate decisions regarding risks and opportunities. The candidate will work cooperatively with other Company managers and solutions architects to capture new accounts and deliver solutions to existing customers.

Responsibilities:

The Account Manager's responsibilities fall broadly into the following categories.

Sales management:

• Develop and cultivate new client relationships
• Leverage relationships to develop a sales pipeline
• Work with business units to realize sales opportunities
• Develop and communicate account capture strategies for all major accounts within territory
• Accurately forecast expected business sales
• To present the company's position to prospective and existing clients in a professional and consistent manner
• Identify opportunities to grow the business and put the appropriate business development plans in place
• Identify appropriate personnel to hire in order to grow the business
• Run promotional program's activities to increase the profile of the company in Puerto Rico, the Caribbean, and Latin America

Relationship management:

• Executive-level client interaction
• Advise client executives on decisions and risks that affect the entire engagement Shape client expectations with respect to the engagement

Contract management:

• Ensure that contracts covering an engagement represent good value for the client
• Ensure that contracts covering an engagement represent a sound business arrangement for the Company

Financial management:

• Monitor engagement-wide financial results
• Make tradeoffs aligned with Company and client objectives

Work management:

• Address cross-project dependencies
• Maintain a high-level integrated view of engagement-wide results

Risk management:

• Address the key risks that threaten an engagement
• Focus on risks that span projects or that originates outside the scope of particular projects. For example, engagement managers make sure that the client organization takes appropriate steps to implement organizational changes associated with project deliverables.

Resource management:

• Work with business unit and company-wide contacts to maintain the most effective staffing for individual projects
• Participate in setting staff development objectives and monitor progress toward achieving them

Qualifications:

The ideal candidate will have the following skills and experiences:

• Executive presence: Proven experience establishing and maintaining connections with the most senior levels of a client organization; dealing with client executives as peers and being perceived as such
• Excellent Communication skills: Excellent listening, speaking, writing and presentation skills are required
• Ability to craft and deliver solutions: 7-10+ years of steadily increasing responsibility delivering complex systems and software solutions; consulting experience is a plus
• Practical sales experience: Several years managing and growing a multi-million dollar account or portfolio of accounts
• Business orientation: Comfortable with plans, finances, contracts, and negotiations
• Excellent consulting and interpersonal skills
• Excellent business development skills
• Ability to travel to client sites (up to 100% travel)
• Self-learner, committed to self development
• Strong problem solving skills
• A four-year college degree and/or relevant work experience
• Demonstrated at least three successful delivery of complex IT projects to production
• Demonstrated increasing/progressive responsibility culminating in leading complex IT effort of 20+ people
• Demonstrated team management leadership in two different aspects of development (requirements, development, testing, and production support)
• Excellent project management and leadership skills
• Demonstrated ability to handle difficult situations and can perform crisis management
• Demonstrated ability to work with offshore development teams
• Demonstrated knowledge of the business processes for telecommunications companies in at least 2 areas (provisioning/ordering, billing, collections, network management, and operations)
• Demonstrated knowledge of telecom in at least one of the following: wire line, cable, and broadband
• Demonstrated knowledge of telecom managing Wireless projects
• Demonstrated problem solving ability - must be able to think/create system solutions to solve business problems

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Technical Solutions Designer/Project Manager

At Excelacom, we focus our efforts and resources on our client projects, from systems strategy to implementation and maintenance, which combined with our deep industry knowledge and technology expertise, create services that bring real value to our clients. At the heart of our strategy is the simple goal of business innovation and optimization. For our customers, this means we can deliver successful projects that concentrate on key IT goals and opportunities and deliver the greatest return on investment. Excelacom is an Equal Opportunity Employer.

We currently have openings in Philadelphia, PA for individuals with strong drive and experience in consulting, management, and BSS/OSS architecture and application lifecycle development.

Responsibilities:

• Assess impacts across ordering, provisioning, and billing applications, and to some degree network applications
• Complete business requirements through working with the business units
• Complete conceptual design using object-oriented design principles
• Provide functional IT expertise in strategy sessions in determining future IT portfolio direction
• Inform and align impacted groups to prepare for impact
• Develop and maintain the technology project portfolio
• Identifying, escalating, communicating and resolving issues that prevent successful completion of client work and interaction with the client on delivery (e.g. status reports)
• Consolidate and communicate team status to project leadership
• Ensure the creation of quality deliverables meeting business requirements
• Understand and interpret business requirements and use cases
• Executive status to company and client organization
• Development of software requirements and technical specifications
• Relationship building with the client organization
• Identification and business development

Qualifications:

• Must have knowledge of BSS/OSS architecture and business functions supported by such systems
• Must be able to translate business requirements into a design that 1.) Developers can produce class interaction diagrams, 2.) Business users will understand how requirements will be implemented
• Must be able to synthesize complex issues into a language that can be understood by developers, analysts, and business users
• Must have intimate knowledge of Rational Unified Process and possess ability to use portions of process and deliverables that are pertinent to the task at hand
• Must have excellent oral and written communication skills
• Excellent consulting and interpersonal skills
• Excellent business development skills
• Ability to travel to client sites (up to 100% travel)
• Self-learner, committed to self development
• Strong problem solving skills
• 5+ years of consulting/management experience
• A four-year college degree and/or relevant work experience
• Demonstrated team management leadership in two different aspects of development (requirements, development, testing, and production support)
• Excellent communication skills (Microsoft office, oral/written)
• Excellent project management and leadership skills
• Demonstrated ability to handle difficult situations and can perform crisis management
• Demonstrated ability to work with offshore development teams
• Demonstrated knowledge of the business processes for telecommunications companies in at least 2 areas (provisioning/ordering, billing, collections, network management, and operations)
• Demonstrated knowledge of telecom in at least one of the following: Wireless, wireline, cable, broadband
• Demonstrated underlying technical foundation including several years of programming, design and development of client/server or web technologies
• Demonstrated problem solving ability - must be able to think/create system solutions to solve business problems
• Work experience in the complete programming life cycle (design, code, test, and document) in a business environment

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Sales and Business Development Manager

At Excelacom, we focus our efforts and resources on our client projects, from systems strategy to implementation and maintenance, which combined with our deep industry knowledge and technology expertise, create services that bring real value to our clients. At the heart of our strategy is the simple goal of business innovation and optimization. For our customers, this means we can deliver successful projects that concentrate on key IT goals and opportunities and deliver the greatest return on investment. Excelacom is an Equal Opportunity Employer.

We currently have openings for Sales and Business Development Manager in Atlanta, GA with strong drive and experience in selling consulting services and the associated business development processes. This position will require the ability to enter and grow an account portfolio for an organization that specializes in business and IT consulting. The ideal candidate will have contacts in the industry and have 5-7 years of current direct sales experience for selling complex, customized system solutions.

The candidate will maintain connections to Excelacom delivery project managers and maintain relationships with the end-clients during the course of the project. The candidate must be able to independently drive business and achieve quarterly sales targets by creating proposals, responding to RFPs, and nurturing relationships with client executives. This involves all aspects of the pre-sales process, from account mapping, relationship building, proposal creation, value proposition, solution overview, and solution profitability.

Responsibilities:

• Actively finding new clients, meeting yearly and monthly quotas, developing territory, and negotiating and closing deals
• Coordinate all selling activities and project management with key Federal and Military accounts
• Ability to work as Delivery Manager for new business
• Overall understanding and experience in delivery and assurance of the team's deliverables and efforts
• Ensure the creation of quality deliverables meeting business requirements
• Executive status to company and client organization
• Development of software requirements and technical specifications
• Relationship building with the client organization
• Define project objectives and determine the best course of action to achieve project goals and deliverables
• Obtain resource commitments from the discipline managers and assemble implementation teams
• Validate with the solutions analysts that the business requirements and scope have been analyzed and documented
• Coordinate technical reviews with other IT groups to develop and document technical architecture and design
• Present requirements, scope and design artifacts to management for approval
• Develop and maintain detailed project plans with dependencies and key milestones based on coordination with all project stakeholders
• Develop and document acceptance criteria, anticipated benefits, and metrics to measure project success
• Work with project teams to identify project risks and develop appropriate risk mitigation plans
• Ensure project objectives are met by monitoring and measuring progress regularly to identify variances from the plan and take corrective action as necessary
• Maintain detailed project plans, resource schedules, and timelines with major milestones
• Schedule and facilitate project team meetings to ensure all project requirements are effectively communicated to team members
• Perform status reporting to communicate progress to project sponsors, key stakeholders and IT management. This includes IT scorecard and capital expenditures forecasting and reporting
• Maintain an issues list and communicate key issues to project sponsors, key stakeholders and IT management o Track project spending and ensure project costs are allocated to the appropriate cost centers
• Monitor project risks and coordinate the execution of the risk mitigation plan
• Oversee all aspects of project delivery and ensure the successful completion of deliverables
• Financial responsibility (approving all travel and expense for the project) and coordinating timely billings and collections
• Executive status to company and client organization
• Relationship building with the client organization
• Identification and business development

Qualifications:

• Executive presence: Proven experience establishing and maintaining connections with the most senior levels of a client organization; dealing with client executives as peers and being perceived as such
• Excellent Communication skills: Excellent listening, speaking, writing and presentation skills are required
• Ability to craft and deliver solutions
• Must be proficient in selling IT Solutions, and therefore must be accustomed to software development lifecycles
• Minimum 7+ years of steadily increasing responsibility delivering complex systems and software solutions; consulting experience is a plus
• Minimum 3 years related sales and marketing experience selling IT solutions
• Business orientation: Comfortable with plans, finances, business development, RFP's, contracts, and negotiations
• Ability to travel to client sites (up to 100% travel)
• Self-learner, committed to self development
• Strong problem solving skills
• A four-year college degree and/or relevant work experience
• Demonstrated at least three successful delivery of complex IT projects to production
• Demonstrated increasing/progressive responsibility culminating in leading complex IT effort of 20+ people
• Demonstrated team management leadership in two different aspects of development (requirements, development, testing, and production support)
• Excellent project management and leadership skills
• Demonstrated ability to handle difficult situations and can perform crisis management
• Demonstrated ability to work with offshore development teams
• Demonstrated knowledge of the business processes for telecommunications and media companies in at least 2 areas (provisioning/ordering, billing, collections, network management, and operations)
• Demonstrated knowledge of telecom in at least one of the following: Wireless, wireline, cable, broadband
• Demonstrated problem solving ability - must be able to think/create system solutions to solve business problems
• Demonstrated ability to manage multiple, simultaneous infrastructure projects

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