Services

Program Management

Successful completion of project goals and objectives through plan, organization and resource management

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With Excelacom's well designed digital solution, this airborne communications company can create personalized campaigns and deliver consistent user interface for all airline customers who purchase WiFi services.

Challenges

  • This airborne communications company needed to launch 10+ airlines each with their own customer-branded interface for purchasing Internet access.
  • A solution must seamlessly integrate into their complex technical environment supporting a continuous connection while in flight at 10,000+ feet.

Solutions

  • Provided end-to-end delivery of the overall project (requirements, capacity planning/performance, quality assurance, project management).
  • Designed and implemented a software solution, including web portal, mobile portal integrating with existing backend systems (content management system, billing, session management, etc.).

Benefits

  • Reduced time to market and time to revenue. This company can now onboard new airlines quickly.
  • Improved customer experience with personalized campaigns and a consistent user interface for all airline customers who purchase WiFi services.

Conquer Complexity. Unleash Opportunity.