Consulting

Operations

Process Improvement Management High Availability Design & Implementation

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Excelacom's recommended automation can potentially reduce this client's manual processes by 75%.

Challenges

  • This organization's provisioning process was manually intensive and error prone.
  • Clearinghouse data lacked standards and was managed and manipulated by several sources and distributed across multiple systems.
  • Data was inconsistent and consolidated reporting was a challenge.

Solutions

  • Analyzed the end-to-end company operations and delivered an extensive report of results and solutions.
  • Designed and built a consolidated provisioning tool to propagate rate data across multiple rating systems.

Benefits

  • With recommended automation, potentially reduced manual processes by 75%.
  • Increased efficiency with synchronization and automation.
  • Reduced data errors utilizing new single-source tool.

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