Consulting

Business

Strategy & Transformation Change Management Vendor Selection

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Excelacom's objective perspective and thought leadership ensured that the selected vendor aligned with business requirements and marketing offerings.

Challenges

This client's legacy billing and PRM systems did not support the business strategy. As a result, they wanted to implement a new system that aligned with their new plan.

Solutions

  • Defined the business requirements for the solution and identified potential vendors.
  • Managed the end-to-end Request for Proposal (RFP) process.
  • Evaluated several vendors utilizing the eTOM Business Process Framework.
  • Delivered a vendor recommendation.

Benefits

  • Saved this organization time and internal resources, which allowed them to focus on their core business.
  • Excelacom's objective perspective and thought leadership ensured that the chosen vendor aligned with business requirements and market offerings.

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