Century Project Manager (CPM)

Excelacom’s Century Project Manager is a web-based application designed to help initiate, plan, execute and close projects. It provides a 360-degree view of project operations, service requests and key performance indicators (KPIs).

Eliminate Manual Spreadsheets & Processes

Communication Service Providers (CSPs) continue to face challenges in managing projects. In most cases, project management information is isolated and scattered across multiple applications. There is no end-to-end visibility making it different to figure out who owns what and where to go to for information. These challenges impact your customers and can delay critical projects.

Century Project Manager makes it easy to track your projects from start to finish using our mobile application or our web interface to quickly see the health of your projects and click into the important details to keep your project on track and budget.

Century Project Manager automates the order management and service delivery process. Manage jeopardy orders with ease and reduce delays in service delivery.

Benefits

  • Enhanced internal and cross-functional team collaboration
  • Greater efficiency and effectiveness in delivering services
  • Increased transparency and communication
  • Ability to track projects from start to finish
  • Increased ability to manage risk and track budgets
  • Increased marketability and customer satisfaction in competitive markets
  • Higher quality work and deliverables

Project Manager Features

Project Status

  • Dashboard views of projects based on personas (Executive, Project Manager, Service Manager)
  • Scorecards from customer perspective
  • Status Reports

Project Monitoring & Alerting

  • Manage alerts, reminders, and notifications (create, update, send)
  • Track completed notifications

Project Initiation

  • Project creation
  • Create association of customer, account, service request, etc.

Project Planning

  • Predefined project templates
  • Due data updates
  • View assignments
  • Milestone definitions
  • Dependency creation

Project Tracking

  • Measure and report milestones, tasks and activities
  • Monitor milestones (including jeopardy status)
  • Check status updates
  • View/manage dependencies

Innovation meets performance.