Century Sales & Customer Management

The Century Sales Manager automates the sales management process for configured products, services and bundled solutions. It enables service providers to manage sales activities, processes and administrative responsibilities for sales professionals. Its capabilities, reducing sales cycles and easily managing opportunities and quotes, improve sales performance and make sales process more effective.

Efficient & Effective

The Century Sales Manager facilitates the lead-to-order process to help you meet the customer's requirements efficiently, effectively and quickly. Clients can easily configure products and bundles suited to their business needs and create personalized quotes at the right price. Besides up-selling options, the intuitive guided selling feature aids you to author proposals and contracts quickly. It tightly integrates with other products within Century Suite.

A robust lead and opportunity management tool

  • Track sales leads from prospect to final sale
  • Manage lead, opportunity and quote process
  • Manage contracts, associated master service agreements (MSAs) and service-level agreements (SLAs)
  • Generate sales forecasts
  • Manage customer service requests
  • Send event-based notifications and emails
  • CSM features, including product configuration, guided selling, pricing, customer or channel self-service quoting, e-signature and contract management.

Innovation meets performance.