Century Service Orchestrator

Century Service Orchestrator encompasses the fulfillment side of the ordering process. Any order composed and placed through the components of Century described above goes to the Service Orchestrator, which automates and manages the entire order fulfillment process.

A Comprehensive Set of Management Reports

This component provides not only a management view over the whole fulfillment process, but also a comprehensive set of management reports. Service Orchestrator comes with a user-friendly management GUI for support and maintenance specialists.

Century's underlying workflow technology accommodates alternative processes in case certain fulfillment steps fail.

Benefits

  • Unified view of the end-to-end order fulfillment process
  • Supports data flow from one system to the other quickly and accurately
  • Improves customer service
  • Increases flow through
  • Improves time to revenue for new products

Innovation meets performance.