Century

ARTIFICIAL INTELLIGENCE


Century’s Artificial Intelligence engine allows organizations to predict complex order management fallout and guide and recommend products to your consumers.

PREDICT COMPLEX ORDER MANAGEMENT FALLOUT

Century's Artificial Intelligence engine allows organizations utilize machine learning to analyze all your orders and predict the orders that will not be able to meet your SLAs (Service Level Agreements).

During provisioning of an order many factors cause delays in completing tasks, for example, hardware failure, rework and human error. Delays in these tasks contribute to the delay of completing the order on time. These orders can be delayed by months resulting in loss of millions of dollars in lost revenue.

Century's Artificial Intelligence engine is an innovative solution based on machine learning to:

  • Identify possible delay in an order completion with very high accuracy
  • Identify tasks that could cause the delay
  • Identify reasons for task delay

The Artificial Intelligence Engine is built on a foundation of four modules that work together to provide an easy-to-use interface to undercover the fallout at your organization so you can remove the roadblocks and meet the SLAs of your customers.

  • Predictive Model Creation. Admin Users can create and manage predictive models through configuration. With Century's zero-code platform, no Artificial Intelligence or mathematics knowledge is required. Anyone who is familiar with the domain and data can build their own models.
  • Batch Prediction. Users can retrieve bulk real-time data from the transaction database and import it into a predictive model and view the prediction results.
  • Automated Schedulers. Schedulers can be created to automate model retraining process and batch prediction process.
  • Dashboard Visualization. Users can quickly create operations and management style graphical and chart reports from batch prediction results.

Guided Selling and Product Recommendation
Century's Artificial Intelligence engine provides a simple, but powerful guided selling and product recommendation solution. It's built-in product survey tool guides sellers to match customer's requirements to products.

Our simple process takes you from quote to sale in 5 easy steps:

  1. Initiate Quote
  2. Complete Questionnaire
  3. Select Product
  4. Review and Share Quote
  5. Approve and Submit Order

Century Targeted Solutions

 

Business

Lead to Order

 

Operations

Predictive Ops

  Product
Catalog
Sales
Manager
Customer
Manager
Service
Orchestrator
Self
Care
Integration
Framework
Test
Automation
Operations
Assurance
Artificial
Intelligence
Add
Features
 
Add
Products
       
Pursue New
Revenue Streams
     
Improve
Order Completion
 
Enhance Customer
Experience
       
Prevent
Revenue Leakage
             
Increase Operational
Efficiency
         
Improve System
Performance
         
Gain Unified
Operational View

Innovation meets performance.