Monetize data through artificial intelligence and machine learning to better target customers, accurately analyzing and predicting behaviors in real-time
Century’s Artificial Intelligence engine allows organizations to predict complex order management fallout and guide and recommend products to your consumers.
PREDICT COMPLEX ORDER MANAGEMENT FALLOUT
Century's Artificial Intelligence engine allows organizations utilize machine learning to analyze all your orders and predict the orders that will not be able to meet your SLAs (Service Level Agreements).
During provisioning of an order many factors cause delays in completing tasks, for example, hardware failure, rework and human error. Delays in these tasks contribute to the delay of completing the order on time. These orders can be delayed by months resulting in loss of millions of dollars in lost revenue.
Century's Artificial Intelligence engine is an innovative solution based on machine learning to:
The Artificial Intelligence Engine is built on a foundation of four modules that work together to provide an easy-to-use interface to undercover the fallout at your organization so you can remove the roadblocks and meet the SLAs of your customers.
Guided Selling and Product Recommendation
Century's Artificial Intelligence engine provides a simple, but powerful guided selling and product recommendation solution. It's built-in product survey tool guides sellers to match customer's requirements to products.
Our simple process takes you from quote to sale in 5 easy steps:
Lead to Order
Improved Accuracy of Service Orders
Validation checkpoints now prevent leakage and reduce the number of failed installations for this Tier 1 Cable and Media Company.
Reduced Time-to-Market using Cloud
Cloud-based offerings improve the customer experience for this global leader in business communications.
Innovation meets performance.