Manager, Management Consulting Practice
Joe Petrides is a Manager at Excelacom. Mr. Petrides' tenure at Excelacom includes IT and business transformation initiatives at the largest US service providers. This experience includes working on some of Excelacom largest product implementations of both its Century Test Automation Suite and its flagship Century product suite.
Since joining Excelacom in 2007, Mr. Petrides has guided his clients to success with smart solutions. Mr. Petrides is now in the middle of groundbreaking analytics work with one of our clients, a "big 4" US wireless provider. Mr. Petrides' team is developing and delivering real ROI by combining key information from sophisticated Big Data and traditional data warehouse platforms. This initiative, in only its first release, has already been credited with the reduction in key business KPIs, saving this client tens of millions of dollars in a very competitive market.
Prior to that, Mr. Petrides guided one of the nation's largest telecom players to successfully implement a large test automation program using the Century Test Automation Suite. This program was critical to the successful delivery of several massive IT projects, including the largest billing consolidation in 10 years and a major M&A project. The client's test coverage increased from hundreds to millions via automation. This allowed the client to deliver on time with a much higher degree of quality than the norm.
Mr. Petrides later guided a team which designed the technical solution components for a major business transformation for the largest communications and media company in the US. Mr. Petrides' team led his customer through a complex period where business processes were being optimized alongside the introduction major new OSS/BSS systems including Excelacom's Century product suite. This work included one-on-one sessions with end users all the way up to the strategy and planning necessary to deliver a large project on schedule and within budget.
Mr. Petrides holds a Bachelor's Degree in Economics and Spanish from Hillsdale College in Hillsdale, Michigan. He is an active member of PMI and maintains a Project Management Professional (PMP) credential.
Innovation meets performance.