Blog Entries by Patrick



Senior Solutions Architect, OSS/BSS Product and Consulting

Patrick Philip is Senior Solutions Architect for OSS/BSS Product and Consulting with over 17 years of experience in the Communications and IT industry. Since joining Excelacom in 2010, Mr. Philip has maintained a successful track record for leading product and service design innovations, as well as business and technology transformation initiatives. Projects include transforming business architecture, process modeling, requirement analyses, and end-to-end solution design including OSS/BSS transformation and delivery roles.

As a Senior Solutions Architect, Philip has diligently worked on the OSS/BSS Enterprise Architect team for a major communication service operator. His roles include creating a strategic roadmap for OSS/BSS, and working with product development from concept to market launch. Philip's contributions include implementing a streamlined process for launching VDSL, bonded ADSL2+, and NGN (Ethernet, VoIP and Cloud) services. This process has enabled the launch of new products in an impressively short timeframe. In addition, Philip has provided numerous solutions including reducing wholesale billing fallouts in CABS system by 90%, and reducing time to fulfill directory listing orders by 500%.

Previously, Patrick Philip has acted as an OSS/BSS solution architect for one of the leading communications service operators. Here, Phillip worked on a major business transformation project, replacing their Excel based order capture with an integrated order management system. Phillip's major roles included being a liaison with major stakeholders, officially representing as the Product Architect for the Century Order Management product, preparing detailed functional solutions and ensuring those solutions were implemented to properly suit customer needs. In Addition, Philip created product modeling for Metro Ethernet in a scalable and reusable method, allowing the Ethernet products to be configured in a short timeframe.

Prior, Philip served as a BSS Product Architect for Excelacom's Product Management Group. Here, he was responsible for managing product requirements and architecture of all products in Excelacom's Century Suite – CM, CSO, SPF and CIF. Philip's contributions included creating a product roadmap for the Century Suite, including the Product Catalog, Customer Management and Order Management Systems. Philip also implemented a structured process for the product management life cycle. In addition, Philip Managed a team of business analysts and solution architects to prepare the product requirements, functional requirements and high level solution design.

Before joining Excelacom, Phillip served as a solution architect, BSS/ OSS consultant, and a subject matter expert for a Multinational IT Consulting and System Integration Services Company from 2008-2010. Here, he worked in and lead a variety of projects involving the replacement of legacy provisioning systems, building domain competency pre-sales and proactive solution building, and orchestrating large scale IT transformations to consolidate OSS/BSS systems after major mergers. From 1997-2008, Philip worked as a Business Analyst and Project manager for a multinational IT consulting company in India. Here, Phillip's projects included the mechanization of high capacity circuits, reconciling data discrepancies and enhancing Flow-through.

Mr. Philip attended the University of Madras in Chennai, India and earned a Bachelor's in Business Administration.

Innovation meets performance.