Success Stories

Billing System Evolution

Industry

Communications and Media (Canada)

Revenue

$400 million

Solution

Evolved and transformed the company's billing system

Excelacom designed an evolutionary approach to solving this company's billing system integration issues. As a result, this company improved time-to-market with an integrated, convergent-type billing solution.

Challenges

This client's multiple billing system infrastructure did not align with the strategic direction of the company. They needed a billing transformation plan that supported their corporate strategy.

Benefits

  • Reduced risk by implementing an evolutionary approach.
  • Improved time-to-market by implementing an integrated, convergent-type billing solution.
  • Integration solution provided consolidated and accurate reporting.

Solutions

  • Analyzed the current billing system infrastructure and processes for the billing system architecture.
  • Designed an evolutionary approach that placed an application overlay on their existing billing infrastructure instead of replacing it.