Success Stories

Billing System Evolution


Communications and Media (Canada)


$400 million


Evolved and transformed the company's billing system

Excelacom designed an evolutionary approach to solving this company's billing system integration issues. As a result, this company improved time-to-market with an integrated, convergent-type billing solution.


This client's multiple billing system infrastructure did not align with the strategic direction of the company. They needed a billing transformation plan that supported their corporate strategy.


  • Reduced risk by implementing an evolutionary approach.
  • Improved time-to-market by implementing an integrated, convergent-type billing solution.
  • Integration solution provided consolidated and accurate reporting.


  • Analyzed the current billing system infrastructure and processes for the billing system architecture.
  • Designed an evolutionary approach that placed an application overlay on their existing billing infrastructure instead of replacing it.