Reduced Time-to-Market using Cloud
This company faced two large challenges:
- Service providers were offering Cloud solutions that competed with this company's traditional product offerings and they did not have an effective Cloud strategy and was losing ground in the marketplace.
- Their quote-to-cash and customer care processes revealed significant roadblocks that they needed to overcome to rollout Cloud products.
- Reduced time-to-market for new product rollouts.
- Faster time-to-revenue. Removed roadblocks in quote-to-cash process.
- Improved customer experience and satisfaction through new Cloud-based offerings.
We provided Productized Solutions and Consulting Services, including:
- Analyzed the current quote-to-cash system architecture and processes for the Cloud product portfolio.
- Designed a recommended processes and systems architecture to support the Cloud Product Portfolio.
- Validated operational data and the associated analytics.
- Implemented the Century Product Suite.