Customer data hub: Key Design Principles

This white paper delves into the essence of a Customer Data Hub, outlining its pivotal role as a centralized platform for real-time collection, storage, and analysis of customer data. It addresses pressing challenges faced in the telecom sphere, including data volume explosions, intricate data preparation, security concerns, and limitations in data exporting. Drawing from past failures, it highlights scattered master data, regional data dispersion, inadequate ingestion systems, and processing power as common pitfalls. The paper presents a roadmap for success, emphasizing the significance of appropriate tools, timely data access, regulatory compliance, and more. Download now to explore the key principles for crafting an effective Data Hub.

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